Return & Refund Policy

Returns

Yes, we accept returns for both defective and non-defective products.

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it to us within the specified time period.

Return Timeframe

• Returns must be requested within 7 days of delivery for defective products
• Returns must be requested within 30 days of delivery for non-defective products
• All return requests are subject to approval

Return Conditions

• Items must be in original condition with all packaging, tags, and accessories
• Products must be unused and unopened (unless defective)
• Items must be in their original packaging
• Proof of purchase (order number or invoice) is required

How to Return

1. Log into your account and go to "My Orders"
2. Select the order you want to return
3. Click on "Request Return" and fill out the return form
4. Wait for approval (usually within 24-48 hours)
5. Once approved, you'll receive return shipping instructions
6. Package the item securely and ship it back to us

Exchanges

Yes, we accept exchanges.

If you received a defective product or the wrong item, we can exchange it for the correct product or a replacement.

Exchange Process

• Follow the same return process mentioned above
• Specify in your return request that you want an exchange
• Mention the product you want to exchange it for
• Once we receive and inspect the returned item, we'll ship the replacement

Refunds

Once we receive and inspect your returned item, we will process your refund.

Refund Processing

• Refunds are processed within 5-7 business days after we receive and approve the returned item
• Refunds will be issued to the original payment method
• Shipping costs are non-refundable unless the return is due to our error (wrong item, defective product)
• Return shipping costs may be charged to the customer for non-defective returns

Non-Refundable Items

• Items damaged due to misuse or normal wear and tear
• Items returned after the return period
• Items without original packaging or tags
• Customized or personalized items (unless defective)

Contact Us

If you have any questions about our return and refund policy, please contact us: